Salesforce Diary

Salesforce Just Put the Checkout Button Inside ChatGPT

Agentforce Commerce is now GA and its ChatGPT checkout integration lands in July 2026. Here is what shipped, how the...

Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness

Service Cloud · Agentforce · Pricing Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness Agentforce Help Agent ships...

Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call

Integration Architecture · AI · Headless 360 Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call Summer ’26...

Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That

Agentforce · Testing · Developer Tooling Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That. Agent preview...

Your Agents Are Multiplying. Who Is in Charge?

Enterprise Architecture · Agentforce · Summer ’26 Your Agents Are Multiplying. Who Is in Charge? Multi-Agent Orchestration goes GA on...

The Back Office Just Became Agentic

The Back Office Just Became Agentic | Enterprise Architecture Agentforce · AI · Process Automation The Back Office Just Became...

The Best Code I Ever Wrote Was the Code I Stopped Rewriting. Here Are the 3 Repos I Built Instead.

The Best Code I Ever Wrote Was the Code I Stopped Rewriting | Enterprise Architecture Open Source + Salesforce +...

The Agent Fabric Playbook: Governing AI Sprawl Before It Governs You

The Agent Fabric Playbook: Governing AI Sprawl Before It Governs You | Enterprise Architecture Agent Architecture · MuleSoft · Agent...

Salesforce Just Made the Browser Optional. The Headless 360 Era Has Begun.

Salesforce Just Made the Browser Optional. The Headless 360 Era Has Begun. | Enterprise Architecture Enterprise Architecture · Agentforce ·...