Salesforce Diary

React Now Runs Native on Salesforce. LWC Just Got Company.

React now runs native on the Salesforce platform through Multi-Framework. Here is the architecture decision every Salesforce team faces: React...

Profiles Get a Second Life: Why the Permissions U-Turn Is Good News for Your Org

Salesforce cancelled the profile permission retirement. What changed, why it happened, and the permission set security model architects should still...

Your CRM Only Knows What Reps Bother to Type. Momentum Fixes That.

Momentum captures every sales call, email, and meeting and writes structured deal data back to Salesforce in real time. An...

Salesforce Just Put the Checkout Button Inside ChatGPT

Agentforce Commerce is now GA and its ChatGPT checkout integration lands in July 2026. Here is what shipped, how the...

Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness

Service Cloud · Agentforce · Pricing Salesforce Just Tied Its Own Paycheck to Your Customer’s Happiness Agentforce Help Agent ships...

Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call

Integration Architecture · AI · Headless 360 Your Salesforce Org Just Became a Tool Anyone’s Agent Can Call Summer ’26...

Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That

Agentforce · Testing · Developer Tooling Your AI Agent Shipped Without a Test Suite. Summer ’26 Fixes That. Agent preview...

Your Agents Are Multiplying. Who Is in Charge?

Enterprise Architecture · Agentforce · Summer ’26 Your Agents Are Multiplying. Who Is in Charge? Multi-Agent Orchestration goes GA on...

The Back Office Just Became Agentic

The Back Office Just Became Agentic | Enterprise Architecture Agentforce · AI · Process Automation The Back Office Just Became...